Privacy Policy

Welcome to Pikkow! Before using our website, please read this Privacy Policy carefully. By accessing or using any part of our site, you agree to these terms. If you disagree with any part, please do not use our services. Acceptance of this Policy is a condition of using our site.

Last Updated: [23-07-2024]

Thank you for choosing Pikkow for your kapok pillow needs. This Privacy Policy details how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect:

  • Personal Information:
  • When you make a purchase, we gather your name, billing and shipping addresses, email, and payment details.
  • If you create an account, we store your username and password.
  • Non-Personal Information:
  • We may collect data like browser type, operating system, and usage patterns to improve our website.

2. How We Use Your Information:

Order Processing:

  • We use your personal information to process and fulfill orders, including handling shipping and billing.

Account Management:

For account holders, we use your details to manage and personalize your experience.

  • Communications:
  • We may send order confirmations, shipping updates, and promotional materials. You can opt-out of promotional emails anytime.

3. Cookies and Tracking Technologies:

  • Cookies:
  • We use cookies to improve your browsing experience and collect information about your preferences..
  • Third-Party Analytics:
  • We may employ third-party tools to analyse website usage and improve our services.

4. Information Sharing:

  • Service Providers:
  • We may share your data with trusted third parties who help us run our website and services.
  • Legal Compliance:
  • We may disclose information if required by law or legal requests.

5. Security:

  • We take reasonable steps to safeguard your personal information from unauthorised access and disclosure.

6. Your Choices:

  • Opt-Out:
  • You can unsubscribe from promotional emails by following the provided instructions or contacting us.
  • Account Deletion:
  • Request account deletion by reaching out to our customer support.

7. Updates to Privacy Policy:

  • We may update this Privacy Policy periodically. "Please check this policy periodically to stay updated on our privacy practices.

8. Contact Us:

By using Pikkow, you accept this Privacy Policy.